Translate
Translate between spoken and sign languages in real time, both ways.
Sign or speak, and be understood. Talksign turns speech into sign and sign into speech, on smart glasses, phones and computers.
From everyday conversations to the technology shaping tomorrow, we build alongside Deaf signers, ensuring their experiences, perspectives, and expertise shape every innovation before it reaches the world.
Translate between spoken and sign languages in real time, both ways.
Follow video calls in sign language and sign back, in real time.
Real-time sign language translation and captions, right in your view.
Create, customize and publish sign language content at scale.
Accurate, accessible sign language captions for any video.
Turn sign language videos into new signing styles, avatars or visuals.
Lifelike AI avatars that deliver signed content in real time.
Consented, ethically sourced, licensable sign language datasets.
Add real-time sign language translation to your products and platforms.

Bring sign language into appointments, wards, pharmacies and emergency rooms, so patients and clinicians understand each other.
See Talksign for healthcare
Make lectures, seminars, classrooms and office hours accessible to Deaf students and teachers.
See Talksign for education
Take part in meetings, interviews, training and everyday work, without booking an interpreter first.
See Talksign for work
Help council offices, job centres and police desks talk with Deaf residents on the spot.
See Talksign for public services
Bring sign language into films, television, streaming, gaming, social media and other video experiences.
See Talksign for media
Make talks, conferences, workshops and live events accessible to Deaf attendees.
See Talksign for events
Help protect everyone by letting Deaf people report emergencies through connected cameras and get help in time.
See Talksign for public safety
Talk with staff at airports, stations and hotels, wherever your trip takes you.
See Talksign for travelWe are making communication accessible across everyday life through real-time, two-way sign and spoken language translation, empowering both Deaf and hearing people to communicate freely and independently without waiting for an interpreter.
Three models, all trained on data co-created with Deaf signers: Echo for speech to sign, Palm for sign to speech and Morph for video to video generation.
Spoken and written English, signed by a photorealistic avatar.
Our most advanced speech-to-sign model, with photorealistic avatars and context-aware ASL.
Signing read by camera, then spoken as natural speech and text.
Our most accurate sign-to-speech model, understanding meaning and context in real time.
More sign languages are being recorded with Deaf communities.
Request a languageFrom web and mobile to desktop, smart glasses, video calls, and browser extensions, Talksign goes wherever you communicate, with integrations for the apps you use every day.
Zoom
Zapier
Canva
Google ChromeNothing is stored unless you choose to save it.
We collect only what translation needs.
Opt-in only. You always see when the camera or mic is on.
Encrypted, and built to GDPR and CCPA standards.
Every sign in our data is recorded with consent.
Deaf signers review all signing before it ships.
DPAs and BAAs for regulated teams.
On-premise or private cloud for healthcare and government.
Product updates, research from our model team and stories from the Deaf community we build with.
Get a monthly look inside Talksign. Discover what we’re building, explore the latest research from our AI team, and hear stories from the Deaf community helping shape the future of communication.
Most of the time, translation should be invisible. You sign, the other person hears you, and the conversation moves on. But some moments are different. A name, a dose, an address: get one word wrong and the whole exchange goes off course.
That’s why Talksign checks with you when it isn’t sure. If a sign could reasonably mean two things, it shows you both options before anything is spoken. You confirm with one tap and the conversation carries on.
Sign languages carry meaning through handshape, movement, location, facial expression and the space around the signer. Two signs can look almost the same in one frame and only separate over a few hundred milliseconds of movement.
Palm, our sign-to-speech model, reads meaning across the whole sentence rather than one sign at a time. Context resolves most ambiguity on its own. When it doesn’t, we’d rather ask than guess.
A wrong word said with confidence is worse than a pause. We’d rather ask.
The check appears on your screen only, never on the other person’s. It’s short, it names both options, and it waits for you. If neither option is right, you can type the word instead and carry on signing.
Deaf signers who tested it told us the same thing: being misunderstood is worse than a brief pause. The check is there to protect the conversation, not to slow it down.
We’re working on fewer, smarter checks: learning which words matter most in a given setting, like medicine names at a pharmacy, and checking those more carefully while letting everyday phrases flow.
Get a monthly look inside Talksign. Discover what we’re building, explore the latest research from our AI team, and hear stories from the Deaf community helping shape the future of communication.
Hi, I’m Amara Okoye. I’m Deaf and I sign ASL.
I’d like to use Talksign for everyday chats and healthcare.
You can reach me at amara@email.com in United States.
How Talksign protects your data, the terms that apply when you use it, and how we make it accessible.
Effective date: 28 May 2026 | Last updated: 28 May 2026
Talksign builds real-time, bidirectional translation between spoken and sign languages. Because that work touches healthcare conversations, classrooms, workplaces, and public services, trust is not a feature we add at the end. It is the foundation everything else stands on. This part explains how we protect data, how we build our AI responsibly, how we meet our regulatory obligations, and how the Deaf community holds us accountable.
We design Talksign so that the most sensitive part of any conversation never has to leave the device it happens on.
Core translation runs on-device wherever the hardware allows. Speech recognition, sign recognition, and avatar rendering can operate locally, which means a live conversation does not require a round trip to our servers. This keeps latency low, keeps communication available in low-connectivity environments, and keeps private conversations private.
We do not retain the content of user conversations. Translations are processed and discarded. We do not build a profile of what you said or signed, and we never sell user data. When processing does occur in the cloud, it is transient and is not stored after the translation is returned.
| Control | How we apply it |
|---|---|
| Data in transit | All API and application traffic is encrypted using TLS 1.2 or higher. |
| Data at rest | Account and configuration data is encrypted at rest using industry-standard AES-256. |
| Key management | Keys are managed through our cloud provider's managed key service with restricted, audited access. |
Access to production systems follows least-privilege principles and is restricted to authorized engineers.
Administrative access requires multi-factor authentication.
Access is logged, and credentials are rotated and revocable through our developer dashboard for API customers.
We publish uptime commitments in our service agreements: a 99.5% uptime SLA on Premium and Business plans, and a 99.9% uptime SLA for Enterprise customers, who also receive a dedicated support engineer.
If you believe you have found a security vulnerability, we want to hear from you. Please contact security@talksign.co so we can investigate and respond. We do not pursue good-faith security researchers who follow responsible disclosure practices.
Our privacy posture is simple to state: we collect as little as we can, we keep it for as short a time as we can, and we never treat user conversations as a product. Full detail is in Part 3, the Privacy Policy.
| Category | Detail |
|---|---|
| Conversation content | Processed in real time and not retained. |
| Account data | Email, plan tier, and billing information needed to operate your account. |
| Usage logs | For API customers, request history and credit consumption with 30-day retention, used for billing and abuse prevention. |
We support the rights granted under the UK GDPR and equivalent frameworks, including the right to access, correct, export, and delete your personal data. Requests can be made to privacy@talksign.co. Because we do not retain conversation content, there is no historical record of your translations to expose, sell, or breach.
Translating sign language is not a neutral technical problem. Get it wrong and you misrepresent a person in a hospital, a courtroom, or a job interview. We treat that responsibility seriously.
Our guiding principle is that we build with Deaf communities, not for them. Deaf users, educators, and linguists are involved in design and evaluation rather than consulted after the fact. We co-create our datasets with Deaf communities, educators, and researchers, designed to be transparent, representative, and accountable.
We publish our model performance rather than hiding it, and report progress openly as models improve.
We are clear that automated translation is an aid, not a replacement for a qualified human interpreter in high-stakes legal or medical settings where a human is required by law or by the user's preference.
Our technical approach is grounded in published, peer-reviewable research (Speak2Sign3D, arXiv:2507.06530).
Sign languages are not monolithic. We invest in regional and indigenous sign language variants, source voice and accent data across diverse global dialects, and run audits, bias reduction, and red-teaming to reduce the risk that our models work well for some communities and poorly for others.
Talksign is built to help organizations meet their accessibility obligations, and we hold ourselves to the same standards we require of our customers.
| Framework | Relevance |
|---|---|
| UK GDPR / Data Protection Act 2018 | Governs how we handle personal data for UK and EU users. |
| European Accessibility Act (2025) | Drives accessible digital service requirements we are designed to support. |
| UK Equality Act 2010 | Underpins reasonable-adjustment obligations our platform helps organizations meet. |
| ADA digital accessibility | Supports US institutional compliance for accessible communication. |
Talksign is UK-incorporated. Our core translation system holds an accepted Nigerian patent (NG/PT/NC/O/2026/21520), and our proprietary models are trained on co-designed datasets rather than scraped or off-the-shelf data, which supports both our defensibility and our ethical sourcing commitments.
Good intentions are not a governance model. We have put structures in place so that accountability to the Deaf community is built into how the company is run, not left to goodwill.
We maintain a governance principle requiring at least 30% Deaf or hard-of-hearing representation on our advisory board. This ensures the people most affected by our technology have a formal, standing voice in how it is built and deployed.
Ethical data sourcing. Datasets are co-created and documented, with attention to consent and representation.
Model evaluation. Models are evaluated for accuracy and bias before and after release, with results reported openly.
Privacy by design. On-device processing and no-retention defaults are architectural decisions, not optional settings.
Open collaboration. We engage with universities and NGOs to advance open-access datasets and responsible AI development.
Effective date: 28 May 2026 | Last updated: 16 June 2026
These Terms of Service (the “Terms”) govern your access to and use of the websites, applications, and services provided by Talksign Ltd (“Talksign”, “we”, “us”, or “our”), a company incorporated in England and Wales with company number 17060416 and registered office at 190 Holliday Street, Birmingham B1 1FD (collectively, the “Services”). By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
If you are an enterprise or educational customer, the Talksign Data Processing Addendum (Part 7) applies to your use of the Services and is incorporated herein by reference.
Talksign provides AI-powered, bidirectional translation between spoken and sign languages and related tools. The Services include, without limitation:
Communication Suite. Real-time speech-to-sign and sign-to-speech translation across mobile, desktop, web, and supported smart glasses.
Creative Suite. Talksign Canvas, Captions, Avatars, Embed, Live, for creating and publishing sign language content.
Marketplace. Licensable multimodal sign language datasets. Users can contribute, annotate, license, and access high-quality sign language datasets while they earn.
Education Suite (Talksign Learn). Structured lessons, assessments, progress tracking, and professional certification.
Enterprise Suite and API. Programmatic translation, integrations, and organizational deployment.
We may add, modify, or discontinue features at any time. Some features are available only on certain plans or platforms.
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account to use the Services. Minors under the age of 18 may access and use the Services only through an account held, managed, and supervised by a parent, legal guardian, or an authorised educational institution that accepts these Terms on their behalf.
Where an educational institution establishes accounts for minors under 18 (such as through Talksign Learn), that institution contractually certifies that it possesses the requisite legal authority to grant institutional consent on behalf of parents or guardians under applicable child data privacy frameworks, including the US Children’s Online Privacy Protection Act (COPPA) and the UK Age Appropriate Design Code (AADC).
You are responsible for maintaining the accuracy of your registration information and for keeping your account login credentials completely secure. You are entirely responsible for all activities, data transactions, and actions that occur under your account. You must notify us promptly at support@talksign.co of any unauthorised use of your account or any other known breach of security
Your use of the Services is also governed by our Acceptable Use Policy (Part 5), which is incorporated into these Terms. In summary, you agree not to:
use the Services for any unlawful, harmful, fraudulent, or infringing purpose;
misrepresent a Talksign automated translation as a certified or legally sufficient human interpretation where a qualified human interpreter is required by law;
attempt to reverse engineer, decompile, scrape, or extract our models, datasets, or source code except to the extent this restriction is prohibited by law;
upload content you do not have the right to use, including another person's likeness, voice, or biometric data without their consent;
interfere with, overload, or circumvent the security, rate limits, or integrity of the Services.
The Services utilise artificial intelligence and machine learning models, which means outputs will not always be entirely accurate or complete. Automated translation quality is highly variable and depends on multiple external factors, including background audio clarity, individual signing styles, regional sign language variations, ambient lighting, physical positioning, and situational context.
You explicitly acknowledge and agree that:
Top-ups: Additional top-up credit packs are available for purchase by active paid plan subscribers and are consumed dynamically according to our published platform burn rates.
Billing and Automatic Renewal: Subscription plans renew automatically at the end of each billing cycle until formally cancelled by you through your account dashboard layout. All subscription fees are charged in advance and are strictly non-refundable, except where explicitly required by mandatory local statutory laws.
Plan and Price Changes: We reserve the right to modify our subscription prices or core plan features upon providing reasonable advance notice to you. Any price adjustments will take effect dynamically at the start of your subsequent billing cycle.
Statutory Cooling-Off Waiver: Under UK and EU consumer protection frameworks, consumers generally possess a statutory 14-day cooling-off period to cancel digital subscriptions and distance contracts. However, by purchasing a Premium or Pro subscription and explicitly requesting immediate operational access to Talksign’s digital service, you acknowledge and agree that you are expressly waiving your statutory right of cancellation and refund under this cooling-off framework once digital performance has commenced.
Taxes: All listed platform prices are exclusive of value-added tax (VAT), local sales taxes, or alternative governmental duties and levies unless explicitly indicated otherwise. Applicable regional taxes will be calculated dynamically and displayed clearly at checkout based on your designated billing jurisdiction.
API access is subject to the rate limits, credit costs, and plan terms published at docs.talksign.co and any applicable order form.
You must keep API keys confidential and are responsible for usage under your keys. We may suspend keys for abuse, security risk, or non-payment.
Enterprise customers are governed by a separate signed agreement, order form, and where applicable a Data Processing Agreement((Part 7) which prevail over these Terms to the extent of any conflict.
Service levels (including the published uptime SLAs) apply only as stated in the relevant plan or Enterprise agreement.
“User Content” means content you upload, create, generate, or publish through the Services, including avatars, captions, and recordings.
You retain ownership of your User Content. You grant Talksign a worldwide, non-exclusive, royalty-free licence to host, process, display, and transmit your User Content solely to operate and provide the Services to you.
No Model Training: Talksign respects your privacy and creative ownership. We will never use your private conversations, live translation data, or general User Content (such as avatars created in the Creative Suite) to train, retrain, or improve our foundational artificial intelligence models.
Exception for Marketplace Contributions: The sole exception to this rule is content specifically submitted and paid for under the Talksign Marketplace Contributor Agreement. Because Talksign outright acquires ownership of this vetted Marketplace data for the explicit purpose of building better translation models, that specific Contributed Content will be used for AI training and development.
You are responsible for ensuring you have all rights and consents necessary for your User Content, including any third-party likeness, voice, or biometric data.
Talksign Ownership
The Services, including our models, software, datasets, avatars provided by us, trademarks, and all related intellectual property, are owned by Talksign or our licensors and are protected by law, including under accepted patent rights. Except for the limited rights expressly granted to you, no rights are transferred. You may not use the Talksign name or marks without our prior written consent.
Third-Party Copyrights & DMCA Policy
Talksign respects the intellectual property rights of others and expects users of our Services and Marketplace to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged copyright infringement. If you believe that your copyrighted work has been copied or uploaded in a way that constitutes copyright infringement, please notify Talksign’s Designated Copyright Agent with the following information in writing:
Talksign’s Designated Copyright Agent:
Attn: Legal Department / Copyright Agent
Email: legal@talksign.co
Post:190 Holliday Street, Birmingham B1 1FD
Our handling of personal data is described in the Talksign Privacy Policy (Part 3), which forms part of these Terms.
The Services may interoperate with third-party platforms (such as video conferencing tools) and third-party hardware (such as smart glasses). We do not control and are not responsible for third-party products, and your use of them is governed by their own terms.
You may stop using the Services and close your account at any time.
We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or fail to pay fees, with notice where reasonably practicable.
On termination, your right to use the Services ends. Clauses that by their nature should survive (including IP, disclaimers, limitation of liability, and governing law) will survive.
To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that translations will be accurate or complete.
(a) Statutory Exceptions (Uncapped Liability)
Nothing in these Terms shall limit or exclude either Party’s liability for matters which cannot be limited or excluded under applicable law. Depending on your jurisdiction, this includes, without limitation:
(i) death or personal injury caused by that Party's negligence;
(ii) fraud or fraudulent misrepresentation;
(iii) gross negligence or wilful misconduct; or
(iv) any breach of mandatory consumer rights that cannot be waived by contract.
(b) EXCLUSION OF CONSEQUENTIAL AND INDIRECT DAMAGES
SUBJECT TO SECTION 2.13(A),NEITHER TALKSIGN NOR ITS AFFILIATES, LICENSORS, OR SUPPLIERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR:
(I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
(II) ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS; OR
(III) ANY LOSS, CORRUPTION, OR DESTRUCTION OF DATA, FILES, OR DIGITAL ASSETS,
REGARDLESS OF WHETHER TALKSIGN WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
(c) General Cap for Consumer Users (B2C)
Subject to Sections 2.13(a) and 2.13(b), if you are accessing or using the Services as an individual consumer, Talksign’s total aggregate liability for all claims arising out of or relating to these Terms or the use of the Services shall be strictly limited to the greater of:
(i) the total fees paid or payable by you to Talksign in the twelve (12) months immediately preceding the event giving rise to liability; or
(ii) the fixed floor amount of [£100 / $100 / ₦150,000], based on your registered billing address.
(d)General Cap for Commercial and Enterprise Users (B2B)
Subject to Sections 2.13(a) and 2.13(b), if you are utilizing the Services for commercial, institutional, educational, or business purposes (including as an Enterprise or Marketplace user), Talksign’s maximum aggregate liability for all operational, contractual, or tortious claims arising out of or in connection with this agreement shall not exceed the total fees paid by you to Talksign under the specific Order Form or account tier in the twelve (12) months immediately preceding the first incident giving rise to liability.
(e)Data Protection and Biometric Data “Super-Cap”
The Parties acknowledge that Talksign processes highly sensitive communication, audio, visual, and sign-language data that may be classified as biometric data under relevant laws (such as UK GDPR, NDPA, or US state privacy laws).
(i) Notwithstanding Section 2.13(d) but subject always to Section 2.13(a), Talksign’s total, maximum aggregate liability for any breaches of its Data Processing Addendum (DPA), data privacy laws, or claims resulting from a Data Security Incident shall be strictly capped at three times (3x) the total fees paid by you in the preceding 12 months.
(ii) Under no circumstances shall Talksign face uncapped financial exposure for data protection or biometric compliance claims, and the limit set out in this Section 2.13(e) represents your sole and exclusive monetary remedy for such breaches.
(f) Essential Allocation of Risk
The provisions of this Section 2.13 allocate the risks under these Terms between the Parties, and the Parties have relied on these limitationsin determining whether to enter into these Terms and the pricing model chosen for the Services.
You agree to indemnify and hold Talksign harmless from claims, losses, and reasonable costs arising from your breach of these Terms, your User Content, or your unlawful use of the Services. This clause applies to business and Enterprise users; consumer obligations apply only to the extent permitted by law.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product notice). Continued use after changes take effect constitutes acceptance.
(a) Informal Resolution First
Before initiating any formal legal proceeding, you and Talksign agree to try to resolve the dispute informally. You agree to notify Talksign of your claim by emailing legal@talksign.co with a written description of the dispute and your requested relief. Talksign will contact you via your registered email address. If the dispute is not resolved within thirty (30) days of the initial notification, either party may pursue formal resolution in accordance with this Section 2.16.
(b) UK, European Union, and Rest of World Users
(i) Governing Law
If you are a resident of, or an entity incorporated in, the United Kingdom, the European Union, or any jurisdiction outside of the United States and Nigeria, these Terms and any dispute arising out of them shall be governed by, and construed in accordance with, the laws of England and Wales.
(ii) Jurisdiction
Subject to Section 2.16(b)(iii), the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
(iii) Consumer Carve-Out
If you are an individual consumer resident in the UK or the EU, you possess the mandatory protection of the laws and local court jurisdiction of your country of residence. Nothing in these Terms affects your right as a consumer to rely on such mandatory local provisions or to bring claims in your home courts.
(c) Nigerian Users
(i) Governing Law
If you are a resident of, or an entity incorporated in, the Federal Republic of Nigeria, these Terms and any dispute or claim arising out of or in connection with them shall be governed by, and construed in accordance with, the laws of the Federal Republic of Nigeria.
(ii) Dispute Resolution
Any dispute arising out of or relating to these Terms between Talksign and a Nigerian user shall be referred to and finally resolved by the courts of the Federal Republic of Nigeria, sitting in Lagos State.
(iii) Commercial Arbitration Option
For commercial, institutional, or Enterprise users in Nigeria, either party may elect to refer any dispute to final and binding arbitration in Lagos, Nigeria, administered by the Lagos Court of Arbitration (LCA) in accordance with the Arbitration and Mediation Act 2023. The tribunal shall consist of a single arbitrator, and the language of the arbitration shall be English.
(d) United States Users (MANDATORY ARBITRATION AND CLASS ACTION WAIVER)
(i) Governing Law
If you are a resident of, or an entity incorporated in, the United States, these Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this Section 2.16(d).
(ii) BINDING INDIVIDUAL ARBITRATION
YOU AND TALKSIGN AGREE THAT ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR THE MARKETPLACE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN A COURT OF LAW, except that you may assert claims in small claims court if your claims qualify.
(iii) Arbitration Procedures
The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for consumers) or Commercial Arbitration Rules (for business/marketplace users).
The arbitration shall be held in Wilmington, Delaware, or, for consumer convenience, may be conducted telephonically, via video conference, or in the US county where you reside. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
(iv) CLASS ACTION AND JURY TRIAL WAIVER
YOU AND TALKSIGN EXPLICITLY AGREE THAT ANY PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND TALKSIGN ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
(e) Limitation on Time to File
To the maximum extent permitted by applicable law, any cause of action or claim you may have arising out of or relating to these Terms must be commenced within one (1) year after the cause of action accrues; otherwise such cause of action or claim is permanently barred.
Severability: If any provision of these Terms is found to be unenforceable or invalid, the remainder of the provisions will remain in full force and effect.
No Waiver: Our failure or delay to enforce any right or provision in these Terms will not constitute a waiver of that right or provision.
Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, corporate reorganisation, or sale of assets.
Entire Agreement: These Terms, together with any applicable Enterprise agreement, the Privacy Policy, and the Acceptable Use Policy, constitute the entire, exclusive agreement between you and Talksign regarding the Services.
Effective date: 28 May 2026 | Last updated: 20 June 2026
This Privacy Policy explains how Talksign Ltd (“Talksign”, “we”, “us”), company number 17060416, registered at 190 Holliday Street, Birmingham B1 1FD, collects, uses, and protects personal data when you use our Services. It should be read together with our Terms of Service (Part 2).
Our core commitment is simple: we collect as little as we can, we keep it for as short a time as we can, and we never treat your conversations as a product. We do not sell your personal data.
Talksign’s responsibility for your personal data depends on how you interact with our Services:
Consumer and Self-Serve Users: Talksign Ltd acts as the Data Controller for personal data processed when you use our consumer apps and direct web services.
Marketplace Contributors: If you upload data (such as sign language videos, facial cues, or gestures) to the Talksign Marketplace to monetise or train our AI, Talksign acts as the Data Controller for that specific biometric and content data, governing how it is verified, stored, and distributed.
Enterprise and Institutional Customers: When you access the Services through an employer, hospital, or educational institution, that organisation is typically the Data Controller. In these instances, Talksign acts strictly as a Data Processor acting on their written instructions under a Data Processing Agreement (DPA).
Data Protection Officer (DPO) We have appointed a Data Protection Officer to oversee compliance with this privacy notice, including our handling of biometric and special category data under the UK GDPR and the Nigeria Data Protection Act (NDPA).
If you have any questions about this notice, how we handle your personal data, or if you wish to exercise your legal rights, please contact our DPO at:
Email: privacy@talksign.co
Post:190 Holliday Street, Birmingham B1 1FD
We collect your Name, Email Address, optional Date of Birth, optional Profile Picture, Country, Timezone, Company details, and Single Sign-On (SSO) identifiers (e.g., Google/Apple) to operate your account.
To provide real-time translation, the Services process audio, sign/gesture, video, facial cues, and text. Where the hardware allows, this processing happens on-device. Where cloud processing is required, the data is routed transiently to our servers, currently hosted on Europe West 2 (GCP London).
If you invite a team or family member to Talksign, we collect their email address. We use this data solely to send the one time invitation and do not use it for marketing purposes unless they subsequently create an account.
Payment data processing is handled entirely on Talksign's behalf by our primary sub-processor, Stripe. We do not store full payment card numbers, only Stripe tokens and invoice history. If you order physical hardware (like Talksign smart glasses), we collect your shipping address to fulfill the order.
For API customers, request history and credit consumption are processed with a 30-day retention period used strictly for billing and abuse prevention. For all users, we process device and log data (such as IP addresses, app versions, partial crash diagnostics and coarse city/country geolocation) to secure the platform and to understand aggregate usage patterns. For Talksign smart glasses, we also log the device serial number and Bluetooth ID.
If you use Talksign Learn, we process course progress, assessment results, and certification records. For assessments incorporating automated oversight, the Education platform uses a lightweight pose and landmark detection model that only outputs numerical coordinate points.
Please note: For formal certification exams, we store student video submissions (users signing) persistently for grading, audit, and credential verification purposes.
This includes avatars, captions, recordings, and Marketplace listings you choose to create or publish. This data is stored securely for as long as your account remains active. Upon account deletion, all associated avatars, captions, and datasets are permanently removed from our production systems after 30 days. Talksign does not use any user-generated content or custom marketplace datasets to train or improve our underlying AI models.
We only process your personal data when we have a valid legal basis to do so under the UK GDPR and applicable data protection laws. The table below outlines each specific purpose for which we use your data, the categories of examples involved, and the corresponding lawful basis:
| Purpose | Examples | Lawful basis (UK/EU GDPR) |
|---|---|---|
| Provision of Services | Real-time translation processing, custom avatar rendering, Talksign Learn educational tracks, and developer API functionality. | Performance of a contract: Necessary to deliver the core services you have requested |
| Billing and Account Management | Processing subscription payments, issuing invoices, and managing plan tiers. All payment processing is managed securely on our behalf via Stripe. | Performance of a contract: Necessary to administer your account and fulfill our billing commitments. |
| Security and Abuse Prevention | Detecting platform misuse, preventing malicious activities, securing API keys, and monitoring rate limits. | Legitimate interests: Our fundamental interest in ensuring the safety, compliance, and operational integrity of our systems. |
| Service Improvement | Reviewing technical diagnostics, app versions, error logs, and aggregate usage analytics. | Legitimate interests / consent: Our legitimate interest in debugging platform errors, paired with your explicit consent for non-essential analytical cookies. |
| Special Category / Biometric Processing | Processing real-time sign language, physical gestures, facial cues, and voice modulations during bidirectional translations. | Explicit consent: Collected via a mandatory, unticked checkbox at the point of account creation or feature activation. |
| Platform Communications | Dispatching critical service updates, technical alerts, or administrative notifications. | Performance of a Contract/ Legitimate interests Necessary to keep you informed about critical operational changes to the platform. |
| Invitations & Referrals | Sending a one-time email to a colleague or family | Legitimate interests |
We train our models on datasets co-created with Deaf communities, educators, and researchers, designed to be transparent, representative and ethically sourced.
To protect your privacy and maintain strict operational boundaries, Talksign enforces a clear separation between your live platform data and our artificial intelligence development:
No Conversation Training: User conversation content, including real-time audio, sign language gestures, facial cues, or text transcripts, is processed strictly transiently and is never stored, logged, or used to train, retrain, or improve our AI models.
No General Content Training: We do not use your general user generated content (such as private avatars or custom captions created in the Creative Suite) for algorithmic development.
However, if you explicitly choose to participate in the Talksign Marketplace and sell sign language datasets to us under the Marketplace Contributor Agreement, that specific, vetted data is acquired and processed for the express purpose of training and improving our AI models.
We do not sell personal data. We share data only with:
Service providers (sub-processors): Cloud hosting, payment processing, and analytics vendors who process data on our instructions under contract. Our primary sub-processors include Google Cloud Platform (GCP) for cloud infrastructure, Stripe for payment data processing, and Google Analytics for website analytics (only if you accept analytics cookies). A current sub-processor list is available to Enterprise customers on request.
Enterprise customers: Where you use the Services through an organization, relevant data may be accessible to that organization as the data controller.
Legal and safety: Where required by law, regulation, or valid legal process, or to protect rights and safety.
Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this Policy.
Our primary cloud computing infrastructure is securely hosted in Europe West 2 (GCP London). Because we operate across the UK, the US, and other regions, and as our product scales globally across multiple regions, your data may be processed outside your home country.
Where we transfer personal data internationally from the UK to third countries (such as to sub-processors in the US), we ensure it remains protected by implementing legally recognised safeguards. These safeguards include executing the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, alongside strict technical measures such as encryption in transit and at rest.
We hold your data only for as long as is necessary to fulfil the purposes outlined in this Policy. Our specific retention schedules are as follows:
Creative Suite & User Content: Avatars, captions, and datasets you create are stored for as long as your account remains active. Upon requesting account deletion, this data is permanently and irreversibly removed from our systems after 30 days.
API Usage Logs: Retained for 30 days for billing and abuse prevention purposes.
Account and Billing Records: Retained for the active life of the account and as required by law for tax and accounting record keeping.
Learn and Certification Records: Retained as needed to maintain your valid educational credentials, or until you request deletion. Student video submissions for certification are retained securely to maintain credential validity.
Depending on where you live, you have specific legal rights over your personal data.
To exercise any of these rights, please contact our data protection team at privacy@talksign.co. Because we do not retain conversation content, please note that there is no historical record of your translations available for access, export, or deletion.
You also retain the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).
The Services are not directed to children under the age of 18(“Minors”) without the direct involvement and verified consent of a parent, guardian, or authorised educational institution. We do not knowingly collect personal data from Minors outside of these explicitly controlled environments.
We protect personal data using robust technical and organisational measures, including encryption in transit (TLS 1.2 or higher) and at rest (industry-standard AES-256), least-privilege access controls, multi-factor authentication for administrative access, and strict system logging. Most importantly, we rely on a privacy by design architecture that prioritises on-device processing and minimal data retention. While no system is perfectly secure, our strict minimal retention design substantially limits the data that could ever be exposed in the event of a breach.
Our use of cookies, software development kits (SDKs), and similar tracking technologies is described in detail in our Cookie Policy.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. If we make material changes to how we process your personal data, we will provide reasonable advance notice through the Services or by email. Continued use of the Services after these changes take effect constitutes your acknowledgement of the updated Policy. The “Last updated” date at the top of this document reflects the most current version
Effective date: 28 May 2026 | Last updated: 4 November 2026
This Cookie Policy explains how Talksign Ltd uses cookies and similar technologies on our websites and applications. It should be read together with our Privacy Policy (Part 3).
Cookies are small text files placed on your device when you visit a website or use an app. Similar technologies include pixels, local storage, and software development kits (SDKs). They help a service function, remember your preferences, keep you secure, and understand how the service is used.
Strictly necessary: Required for the Services to work, such as authentication, security, load balancing, and remembering your cookie choices. These cannot be switched off in our systems.
Functional: Remember your preferences and settings, such as language and accessibility options.
Analytics and performance: We use our own in-house analytics tools to help us understand how the Services are used so we can improve them. We do not share this data with third-party advertisers. These run only where you consent.
Our website uses Google Analytics 4 only if you choose "Accept analytics" in our cookie banner. If you accept, Google Analytics sets the cookies _ga and _ga_99217B0ZBR, which last up to 2 years, so we can count visits and see which pages people use. We don't use Google Analytics for advertising, and we don't use advertising trackers. If you reject, no analytics cookies are set. Either way, we remember your choice on your device so we don't ask again. If you play an embedded video, YouTube (in privacy-enhanced mode) may store data on your device once you press play. Our fonts load from Google Fonts, which receives your IP address but doesn't set cookies. When you submit a form, your answers go to Google Sheets so our team can reply.
In the Talksign app (when it launches), we'll use the cookies and similar technologies below.
| Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| [ts_session] | Talksign | Keeps your user account signed in during your visit. | Strictly necessary | Session |
| [ts_prefs] | Talksign | Stores your custom sign language dialect and accessibility settings. | Functional | [12 months] |
| [ts_internal] | Talksign | Internal analytics to track aggregate, anonymous website traffic and usage patterns. | Analytics | [12 Months] |
When you first visit our website, a banner asks whether you accept analytics cookies. Nothing non-essential is set until you choose "Accept analytics". You can change your choice at any time with "Cookie settings" at the bottom of every page.
Most web browsers allow you to block or delete cookies through their native application settings, though strictly necessary cookies are required for the Talksign platform to function properly. On mobile, you can manage tracking and advertising identifiers directly through your device's operating system settings.
Some cookies are set by third parties we work with, such as analytics or infrastructure providers. Their use of data is governed by their own privacy and cookie policies. We list our key providers in our Privacy Policy and, and maintain transparency regarding their data integration.
We may update this Cookie Policy from time to time as our underlying technologies or cookie utilisation changes. The “Last updated” date reflects the latest revision, and we will request renewed consent from users when material updates are deployed.
Effective date: 28 May 2026 | Last updated: 4 November 2026
This Acceptable Use Policy (the “AUP”) sets out the rules for using Talksign’s websites, applications, API, and services. It forms part of, and is incorporated into, our Terms of Service. By using the Services you agree to this AUP. Capitalized terms have the meaning given in the Terms of Service.
Talksign exists to make communication accessible and inclusive. This AUP protects our users, the Deaf and hard-of-hearing communities we serve, our systems, and the integrity of our translations. We may update it as needed to address new risks.
You must not use the Services to create, upload, share, or facilitate any of the following:
unlawful, fraudulent, defamatory, harassing, hateful, or discriminatory content;
content that sexualizes, endangers, or exploits children in any way;
threats, incitement to violence, or content that promotes self-harm;
another person’s likeness, voice, signing, or biometric data without their informed consent;
deceptive or impersonating content, including misrepresenting an automated translation as a certified human interpretation where one is legally required;
malware, spam, phishing, or content that infringes intellectual property or privacy rights.
Because our Services represent and translate sign language, misuse can directly harm Deaf individuals and communities. You must not use the Services to mock, misrepresent, or produce deliberately false sign language content, or to present Talksign output as the verified statement of a real person without their consent.
Do not attempt to reverse engineer, decompile, scrape, or extract our models, datasets, or source code, except where this restriction is prohibited by law.
Do not probe, scan, or test the vulnerability of the Services, or breach security or authentication measures, without our prior written permission.
Do not exceed or circumvent published rate limits, credit allowances, or quotas, or share API keys to evade limits.
Do not use automated means to overload, disrupt, or degrade the Services.
The Services are an aid to communication and are not certified for sole reliance in legal, medical, financial, safety-critical, or emergency settings where a qualified human interpreter is required. You must not deploy the Services as the sole communication method in such settings in a way that contravenes applicable law or this restriction. This mirrors section 2.4.
If you build on the Talksign API, you are responsible for your application’s compliance with this AUP and for your end users’ conduct.
You must present accurate information to your end users about Talksign’s role and the limits of automated translation.
You must implement reasonable safeguards against abuse in your own application.
To report content or conduct that violates this AUP, contact abuse@talksign.co. We review reports and may act on them, including removing content or suspending accounts.
Violations may result in content removal, feature or account suspension, API key revocation, or termination, with notice where reasonably practicable. Serious violations, including those that create legal exposure or risk to safety, may result in immediate action. We may report unlawful activity to the relevant authorities.
Effective date: 28 May 2026 | Last updated: 16 June 2026
This Data Processing Addendum (“DPA”) supplements the Talksign Master Terms of Service or Enterprise Agreement (the “Agreement”) entered into by and between Talksign Ltd. ("Talksign", “Processor”) and the school, enterprise, or entity subscribing to the Services (“Customer”, “Controller”).
Talksign will provide reasonable assistance to the Customer in fulfilling the Customer's obligation to respond to Data Subject requests (such as requests for access, deletion, or correction), to the extent the Customer cannot resolve the request through the platform’s self-service tools.
If Talksign becomes aware of a confirmed Personal Data Breach affecting the Customer’s data, Talksign will notify the Customer without undue delay (and in any event within 48 hours). Talksign will provide sufficient information to allow the Customer to meet its own regulatory reporting obligations.
If Talksign transfers Personal Data originating from the UK or the European Economic Area (EEA) to a country not recognised as providing an adequate level of protection, Talksign will ensure such transfers are governed by a valid transfer mechanism, such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses (SCCs).
Upon the Customer’s written request, Talksign shall make available all information reasonably necessary to demonstrate compliance with this DPA. This audit requirement shall be primarily satisfied by Talksign providing the Customer with a copy of its most recent independent security audit report (e.g., SOC 2 Type II or ISO 27001 certification), subject to strict confidentiality obligations.
Upon termination or expiration of the Agreement, Talksign shall, at the Customer’s choice, delete or return all persistent Personal Data in its possession (such as user accounts or saved Creative Suite assets), unless applicable law strictly requires further storage.
Effective date: 28 May 2026 | Last updated: 22 June 2026
At Talksign, our core mission is to bridge communication gaps through real-time sign language translation. Because our work touches healthcare, education, and daily communication, we believe that digital inclusion is a fundamental human right, not an optional feature.
We are fully committed to ensuring that our websites, applications, and digital platforms are accessible to everyone, including individuals with visual, auditory, motor, and cognitive disabilities.
We strive to create a digital environment that embodies our guiding principle: built with, not for, the Deaf and disabled communities.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Talksign is committed to achieving and maintaining conformance with WCAG 2.2 Level AA standards across our primary digital properties, including our web dashboard and Talksign Learn interfaces.
To ensure our platform remains accessible, Talksign takes the following internal measures:
Talksign’s web platform is designed to be compatible with standard assistive technologies, including:
The accessibility of Talksign relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Despite our best efforts to ensure the accessibility of Talksign, there may be some limitations as we continuously update our platform.
We welcome your feedback. If you encounter any accessibility barriers on our website, applications, or API documentation, please let us know so we can fix it.
This statement affirms our ongoing commitment to fulfilling our obligations under the UK Equality Act 2010, the European Accessibility Act (EAA), and the Americans with Disabilities Act (ADA) regarding digital public accommodations.
Integrations are in development. Tell us which ones you need first and we will prioritise them.
Sign language in every meeting.
Live translation inside Teams calls.
Captions and signing for Meet.
Sign language video messages in channels.
Signed video messages, translated both ways.
Add a signing avatar to any page.
Sign language for your Webflow site.
Accessible support conversations in Service Cloud.
Sign language in service desk tickets and chats.
Starter code and examples for the Talksign API.
Deploy sign language features with a template.
Translate between sign and speech over HTTP.
Native sign language features for iPhone and iPad.
Native sign language features for Android.
Drop-in sign language for any website.
Talksign is organizing human expertise to train, evaluate and power the next generation of sign language AI.
Every clip follows the same three steps, so signers and buyers both know exactly what happens.
Record short prompts on your phone, in your own sign language.


Consented, Deaf-reviewed video from real signers, ready to license. Every dataset ships with a certificate anyone can check.
Need a language, domain or volume we don’t list yet? Send a brief and get a quote within 2 working days.

Tell us about the footage, we check rights and consent, and you get an offer with no obligation.

We love that you're curious. For more questions write to us at hello@talksign.co
The Talksign Marketplace is a dedicated marketplace for sign language datasets. It connects people fluent in sign language, who earn money by recording signing videos, with organizations that need high-quality sign language data to build and train AI systems.
AI and accessibility companies building sign language recognition, translation, and avatar systems hit the same wall: there is almost no large-scale, high-quality, properly licensed sign language data available. Existing datasets are small, academic, and not built for commercial use. At the same time, fluent signers have no structured way to earn from their expertise. The Marketplace solves both problems at once.
Anyone fluent in sign language, including Deaf signers, interpreters, teachers, and students. You sign up, complete a short proficiency check, and start earning by recording signing tasks.
You receive structured tasks, either a single caption or sentence to sign, or a full story to sign as one continuous video. You record yourself signing the content following our guidelines, submit it, and once it passes review, your earnings are credited to your account.
Pay is based on your proficiency tier and the volume and quality of your signing. Tiers run from $10 to $30 per hour, with higher rates for more advanced signers. Your tier is set during onboarding through a short proficiency assessment.
After registering, you record a few prompted signs that are reviewed to set your tier: Basic, Intermediate, or Expert. Your tier determines your pay rate and the tasks available to you.
Two main types. A Caption Task shows a single sentence or phrase that you sign a set number of times. A Story Task shows a full story or passage that you sign as one continuous video. Story tasks are the primary way to earn on the platform.
Yes. To be eligible for payouts, contributors complete identity verification through a trusted third-party service. This keeps the marketplace secure and ensures earnings are paid to the right person.
Buyers include AI companies, research labs, accessibility technology companies, and universities. They purchase curated, quality-controlled dataset packages to train sign language recognition, translation, and avatar models.
Building a dataset in-house means recruiting signers, setting up recording infrastructure, and managing quality control, all at significant cost and over many months. The Marketplace gives buyers scalable, labeled, quality-reviewed sign language data without any of that overhead.
Every submission goes through a review queue before it is accepted. Contributors follow structured recording guidelines, and reviewers check each video against quality requirements. Rejected tasks come back with feedback so contributors can re-record.
The Marketplace supports a growing range of sign languages, starting with the languages our community contributes most, and expanding as new contributors and buyers join.
Yes. Contributors are paid fairly for their work, consent to how their data is used, and are drawn directly from sign language communities. This is core to our principle of building with Deaf communities, not just for them.
Whether you want to contribute and earn or license data for your organization, register your interest at talksign.co/eoi, or reach us at marketplace@talksign.co.
We are making every conversation accessible and inclusive for all, through intelligent, human-centered technology built with the communities we serve.
We believe 01accessibility is a human right and that technology should 02fit into real life naturally. Every breakthrough is driven by one purpose: 03full participation. We don't build for Deaf communities, 04we build with them. We treat data with 05privacy, culture and fairness, because innovation only matters 06if it reaches the people who need it most. We keep 07learning, and we measure success by how people feel: 08seen, understood and included.
Talksign is a frontier AI research lab advancing sign language intelligence through foundational AI research and innovative products.
AI has advanced rapidly, but accessibility has not kept pace. Interpreters are scarce, captions are limited, and many existing solutions fail to reflect how Deaf people actually communicate.

We believe 01accessibility is a human right and that technology should 02fit into real life naturally. Every breakthrough is driven by one purpose: 03full participation. We don't build for Deaf communities, 04we build with them. We treat data with 05privacy, culture and fairness, because innovation only matters 06if it reaches the people who need it most. We keep 07learning, and we measure success by how people feel: 08seen, understood and included.
Whether you're Deaf, hard of hearing, an accessibility advocate, or someone who believes inclusion should be the default, we invite you to join us.
No notes, no waiting for an interpreter. Sign or speak, and be understood in seconds.
Too often, Deaf people are cut out of everyday conversations. They have to wait for an interpreter or rely on a relative to speak for them. Talksign lets you communicate directly with anyone, without having to wait anymore.
You waited days for an interpreter.
A relative had to speak for you.
Open Talksign and start talking.
Both people talk the way they always do. Talksign carries it across.

Bring sign language into appointments, wards, pharmacies and emergency rooms, so patients and clinicians understand each other.
See Talksign for healthcare
Make lectures, seminars, classrooms and office hours accessible to Deaf students and teachers.
See Talksign for education
Take part in meetings, interviews, training and everyday work, without booking an interpreter first.
See Talksign for work
Help council offices, job centres and police desks talk with Deaf residents on the spot.
See Talksign for public services
Bring sign language into films, television, streaming, gaming, social media and other video experiences.
See Talksign for media
Make talks, conferences, workshops and live events accessible to Deaf attendees.
See Talksign for events
Help protect everyone by letting Deaf people report emergencies through connected cameras and get help in time.
See Talksign for public safety
Talk with staff at airports, stations and hotels, wherever your trip takes you.
See Talksign for travelTranslate goes wherever your conversations happen. At the doctor’s, at work, in class or at the counter, sign and speech meet in the middle, in real time.
No booking and no setup call. Most people are talking within a minute of opening it.
Three models, all trained on data co-created with Deaf signers: Echo for speech to sign, Palm for sign to speech and Morph for video to video generation.
Spoken and written English, signed by a photorealistic avatar.
Our most advanced speech-to-sign model, with photorealistic avatars and context-aware ASL.
Signing read by camera, then spoken as natural speech and text.
Our most accurate sign-to-speech model, understanding meaning and context in real time.
More sign languages are being recorded with Deaf communities.
Request a languageNothing is stored unless you choose to save it.
We collect only what translation needs.
Opt-in only. You always see when the camera or mic is on.
Encrypted, and built to GDPR and CCPA standards.
Every sign in our data is recorded with consent.
Deaf signers review all signing before it ships.
DPAs and BAAs for regulated teams.
On-premise or private cloud for healthcare and government.
We love that you're curious. For more questions write to us at hello@talksign.co
No. It is built for everyday conversations when an interpreter isn’t there. For high-stakes moments, you can still book a qualified interpreter.
American Sign Language is live now. British, Chinese, German and Australian Sign Language are in development.
Nothing is saved unless you turn history on. You can fix or delete any line at any time.
A phone, computer or browser with a camera.
Yes. Follow calls in sign on your computer and sign back, so everyone on the call hears you.
We do. Echo and Palm are our own models, trained on data co-created with Deaf signers.